The Spring Servitization Conference 2019 - Delivering Services Growth in the Digital Era




The 8th Spring Servitization Conference (#SSC2019) is dedicated to understanding how organisations can develop their business models through servitization and ultimately adopt advanced services. This year, the theme will be ‘Delivering Services Growth in the Digital Era’ and the conference will be hosted by Linköping University. Once again, the conference will bring together the world’s leading researchers, practitioners and doctoral students to debate and engage with the theory and practice of servitization.

Monday 13 & Tuesday 14 will follow the now established format of a single stream where all contributors have an opportunity to present to the whole conference audience and engage in both structured and semi-structured panel sessions to discuss their work. The programme is designed to encourage strong participation, extensive debate, and bridge research theory and industrial practice. The conference will also feature keynotes from senior executives at leading manufacturing businesses. 

Wednesday 15 will be dedicated to early stage research and comprise of interactive keynotes by leading academics in the field, debates around emergent research themes, and poster reviews of proposed projects and doctoral theses. A certificate of attendance will be provided on request during the registration process. 

Abstracts are invited on all aspects of servitization. We welcome contributions from practitioners along with empirical studies of product manufacturers, utilities and technology vendors. Contributions from the academic fields of strategic management, marketing, operations management, industrial engineering, and service management – including interdisciplinary and transdisciplinary research.

Digital servitization: Industry 4.0, IoT, AI, big data, data analytics, and digitally enhanced operations
Anything-as-a-Service business models and platforms,
Service growth strategies,
Industrial product-service systems (PSS and IPS2),
Servitization in SMEs,
Field service and service performance,
Servitization, supply chain and value network,
Circular economy models, ecodesign, and sustainable operations,
Solutions marketing and delivery,
Services in emerging markets or at the territorial level,
Pricing and selling of services and solutions,
Servitization and digitalization in consumer markets,
Financial, legal, and risk aspects of services.

The Advanced Services Group



13-15 May 2019


Who Should Attend

Researchers, academics and practitioners operating in all aspects of advanced services


Benefits of Attendance

- Access to cutting edge research in field of manufacturing advanced services,
- Networking with researchers and practitioners working in the field of advanced services,
- membership of the international community of researchers in the field of manufacturing advanced services.



Linköping Konsert & Kongress

Konsistoriegatan 7
582 22 Linköping



Paper Submission Details

Abstracts of no more than 300 words may be submitted for consideration for either the main conference or the research day. Papers will be peer reviewed and published in the conference proceedings. Prizes will be awarded against a selection of criteria including: best paper, best doctorial paper and best poster. 

Abstract deadline: 6 January 2019

Author notification date: no later than 14 January 2019 - notification of acceptance issued
Full paper and executive summary deadline: 24 March 2019 
Feedback with amendments if required: W/c 1 April 2019

Following the abstract review process, successful authors will be invited to proceed and develop their abstract into one of the following two themes: 

1) Advanced research theme
Authors are asked to develop a nine-page full paper (template here), for the publishing in the printed proceedings and a PowerPoint presentation to conference.

2) Evolving research theme
Authors are asked to develop their abstract into a two-page executive summary (template here), for publishing in the printed proceedings, and an A1 research poster (template here) for exhibiting and discussion during the conference.

Prizes will be awarded for the best contributions in both categories.

To make a submission click here:



Keynote speakers confirmed to date: 

Ellen Molin, SVP, Head of Business Area Support and Services, Saab

Mikael Cato, Chief Digital Officer, Scania

Joakim Plate, Director Service Market, Toyota Material Handling Europe




Provider Information

The Advanced Services Group, Aston University & Linköping Universty, Sweden

The Advanced Services Group is a centre of excellence at Aston Business School, Aston University in the UK. We provide education, training, research and a global network of like-minded professionals around advanced services and servitization. We work help global manufacturers and technology innovators to develop services-led strategies.



Accommodation in Linköping

We have arranged preferential rates with several local hotels. Please email the hotel, quoting the discount code below.

Clarion Collection Slottsparken 
Discount code: Linköpings universitet SSC2019

Quality Hotel Ekoxen
Discount code: Linköpings universitet SSC2019

Quality Hotel The Box
Discount code: Linköpings universitet SSC2019 

Best Western Hotel Linköping
Discount code: SSC2019 

Linköpings City Hotell & Vandrarhem
Discount code: SSC2019 

Stångå Hotell 
Discount code: SSC2019


Travel Information

Travel to Linköping

Linköping City Airport (LPI) is a small airport located close to town, only five minutes away by taxi. LPI offers daily connection to Amsterdam Airport Schiphol. There are usually taxis waiting outside the terminal building to take you either to your final destination or to the Central Station (Resecentrum) where you can catch a local bus. 

Norrköping Airport (NRK 42km from Linköping) is a small airport that is easy to reach and has good connections to both Norrköping city centre and Linköping. NRK is mainly for charter flights but there is a serviced connection to Munich. There is a bus service that runs from the airport to the train station where you can catch other connections. It is also possible to take a taxi all the way to Linköping, which costs around SEK 700–800 from the airport.

There are also several direct trains daily from Stockholm (avg. 1h 40min) and Copenhagen (avg. 3h 55min)


Additional Information

More details are available on the SSC2019 website:



Jill Forrest, The Advanced Services Group.




Event Price

The following fee rates cover participation in the three day conference and the conference dinner.

EARLY BIRD - Early Bird period ends on 14 April 2019.

Academic rate - £535.00
Corporate rate - £535.00
PhD - £350.00

STANDARD - from 15 April 2019
Academic rate - £585.00
Corporate rate - £585.00
PhD - £350.00

LATE FEE - Late registration fee applies from 7 May 2019.

Academic rate - £645.00
Corporate rate - £645.00
PhD - £350.00

There will be limited number of bursaries available to Early Career Researchers and PhD students whose papers have been accepted for the conference. Please indicate your willingness to apply when submitting your full paper.


Book Now

The booking deadline of this event is: 13 May 2018

To book your place please go to: 


13th May 2019   to   15th May 2019
Event Information
Product Code
Event Provider The Advanced Services Group, Aston University & Linköping Universty, Sweden
Date / Time 13-15 May 2019
Venue Linköping Konsert & Kongress, Sweden
Event Type Conference
Target Audience All Levels
Booking Deadline 13 May 2019
Link to Booking Form
Delegate List Available?

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