BAM SIG: Performance Management and Measurement in Entrepreneurial and Family Businesses






There is an old management caveat that advocates “if you can’t measure it, you can’t manage it”. Whilst this quote is attributed to Peter Drucker, who is recognized as the man who invented modern business management and is renowned as one of the greatest management thinkers of all time and has 39 books on the subject, there is much debate as to whether the quote is attributable to him (Zak, 2013). Notwithstanding this, there still appears to be a lack of theory that underpins performance measurement systems and how best to manage performance. This is further compounded by the advances of modern technology and the proliferation of the use of performance measures to assist in performance management.

The performance drivers of family businesses have further spawned considerable research interest (Hughes et al., 2017). The purpose of this event is to explore, share and update our understanding of performance measurement and management in the context of entrepreneurial and family business. The focus is to understand how the changing landscape of businesses has required researchers and academics to re-think the measurements for performance management used. Furthermore, the discussions will allow participants to explore what challenges face entrepreneurial and family businesses.

Zak, P. (2013). Measurement Myopia. Drucker Institute.
Hughes, M., Filser, M., Harms, R., Kraus, S., Chang, M.L., and Cheng, C.F. (2017) Family Firm Configurations for High Performance: The Role of Entrepreneurship and Ambidexterity. British Journal of Management. DOI: 10.1111/1467-8551.12263




This event will take place on Friday 2nd March 2018, 9:30 a.m. – 4:30 p.m.


Who Should Attend


Academics, practitioners and policy makers willing to share their ideas and develop collaborations on the topic of “Performance Management and Measurement in Entrepreneurial and Family Business


Benefits of Attendance


  • Increased understanding of successful Performance Management and Measurement in Entrepreneurial and Family Business.
  • Tips and advice on how to manage challenges of Performance Management and Measurement in Entrepreneurial and Family Business.
  • Developing ideas in Performance Management and Measurement in Entrepreneurial and Family Business to tackle Grand challenges.
  • Networking and opportunities for further collaboration.




Regent’s University London, Inner Circle, Regent’s Park, London, NW1 4NS






Registration and arrival



Welcome to the delegates

Dr Luisa Huatuco, BAM Performance Management SIG Chair


10.30 – 11.30

Opening plenary, “The Challenges in Measuring Entrepreneurial and Family Businesses Performance”

Prof. Jonathan Liu, Regents University London

Dr Simon O’Leary, Regents University London

Prof. Wilson Ng, University of Roehampton

Prof. Alan Stainer



Coffee break



12.00 – 13.00

Keynote speech: “The Changing Landscape for Business Strategy”

Prof. Abby Ghobadian, Henley Business School

13.00 – 14.00

Lunch break


14.00 – 15.00 

Presentation/workshop: “Measuring Regional Competitiveness”.

Prof. V. Charles, Buckingham Business School, University of Buckingham."

15.00 – 15.30

Group discussions: sharing ideas for research publications and grants



Coffee break



Feedback and Wrap up



Close and farewell






Accommodation in London:


Travel Information


Getting to London: we encourage you to travel by public transport as parking is limited near the venue.



Additional Information


Regent’s University London is located in central London, the closest underground station is Baker Street.




For specific information about this event please contact the workshop facilitator(s): 


For general enquiries please contact Arlene Mitchell at the BAM Office on +44(0)2073837770, or at


Event Fee 


  • BAM Members: £35
  • Non BAM Members: £55






BAM Members 

Log into your account and proceed with the registration for the event.




Non-BAM Members 


Please follow the steps below: 

1. Create a Non-BAM Member Account at Stay Informed.

2. Complete your registration by calling the BAM office on 020 7383 7770.


If you are not a BAM member and would like to join BAM or find out more about the benefits of being a BAM member, please go to BAM BAM membership.



Book Now



If you are a BAM member, please ensure that you are logged in (using the login box at the top of the screen) and then click the following link to register.



Cancelation Policy - Should you wish to cancel your place, you will receive a full refund if your cancelation is made 4 weeks prior to the event. After this, full payment will be required.  BAM reserves the right to cancel the event if there are not enough people to justify running the workshops.


2nd March 2018   to   4:30 PM
Regent’s University London
Inner Circle
Regent’s Park
United Kingdom
BAM Member Fee £ 35.00
Non-BAM Member Fee £ 55.00
Event Information
Product Code 415222
Event Provider BAM Performance Management SIG
Date / Time Friday 2nd March 2018 - 09.30 - 16.30
Venue Regent’s University London, Inner Circle, Regent’s Park, London, NW1 4NS
Event Type Research Seminar
Target Audience All Levels
Price BAM Members £35; Non BAM Members £55
Booking Deadline 1 March 2018
Link to Booking Form
Contact For more information on this event please contact the BAM Office on +44(0)2073837770, or at
Delegate List Available? No

Help spread the word

Please help us and let your friends, colleagues and followers know about our page: BAM SIG: Performance Management and Measurement in Entrepreneurial and Family Businesses

You can also share the below link in an email or on your website.

Share this page