Full papers
Full Papers
Cybernetics in Project Management : A Conceptual Framework to Analyze and Enhance the Performance of Alliances via the Application of Viable System Model (304)
Author/s: Mohamad El Tannir
Track: Operations, Logistics and Supply Chain Management
Paper Type: Full Papers
Keywords: Alliancing, Viable System Model, Cybernetics, Project Enterprise
Abstract: Large infrastructure projects are becoming increasingly complex with ever-growing challenges ahead. To date, productivity growth in the infrastructure sector has been slow, when compared to manufacturing, but there are sector exemplars that have developed innovative approaches to delivery. Alliancing is one such approach that has showed promise in tackling some of the problems of poor infrastructure productivity. It is where all parties coalesce to form a project enterprise where they can share risks and rewards and remove transactional costs. This paper aims to investigate what is known about project alliancing, by reviewing it through the lens of a Viable System Model (VSM) and Cybernetics. As such it will explain and analyze the viability and capability of alliances in self-organizing and adaptability. This paper proposes a new approach and establishes a framework for project-based enterprises that will help them face challenges and adapt to environmental uncertainties.
Managerial Perception of Supply Chain Quality Risk: An Examination of the Risky-Decision Making Model (389)
Author/s: Minhao Zhang Di Mao
Track: Operations, Logistics and Supply Chain Management
Paper Type: Full Papers
Keywords: Supply Chain Quality Risk, Risk Perception, Resource Dependence Theory, Buyer Dependence, Supplier Dependence
Abstract: Due to increased supply chain complexity, ensuring the quality of supply materials or products from upstream suppliers has become a challenge for firms. A great deal has been written on possible solutions and strategies to deal with supply chain quality risk SCQR in recent years. However, the managers decisionmaking process in relation to SCQR has not been fully researched. To close this gap, the aims of this study were to scrutinize managers perceptions of SCQR, as well as the antecedents of and decisionmaking related to perceived SCQR. The resource dependence theory was drawn on to identify factors related to the supply chain relationship that might have effects on three of the representations of SCQR. With a sample of 316 Chinese manufacturers, a theoretical framework of the managerial decisionmaking process in relation to perceived SCQR was assessed.
"Support And Prospect Theories: A Conceptual Framework To Analyse And Mitigate Cost Underestimation Arising From Optimism Bias In Project Planning" (433)
Author/s: Giuseppe Sassano
Track: Operations, Logistics and Supply Chain Management
Paper Type: Full Papers
Keywords: Optimism Bias, Prospect Theory, Support Theory, Reference Class Forecasting, Unpacking,
Abstract: Optimism bias affects most estimation based human decisions, from daily activities to the appraisal of big infrastructure projects. Building upon the underlying constructs of this behaviour through the lenses of support and prospect theories, operationalised in the internal and external view in the project management context, has helped to formulate a conceptual framework. Relevant attributes from both views and relative theories were gathered, to provide a basis for future analysis and implementation of more accurate forecasting techniques. It has been found that this framework can promote an integration process between the two perspectives, currently deemed incompatible by the existing project management literature. Integration can be achieved by including subjective probabilities and unpacking techniques into case-based reasoning methods, thus creating a holistic view on forecasting. This has the potential to provide new insights on the issue of cost underestimation and effectiveness of forecasting techniques that may result in improved performance for project-based firms.
An Integrated Programming Model For Straddle Carrier Scheduling And Container Storage Problems In Dual-Cycle Operations At Container Terminals (498)
Author/s: Jiabin Luo Yue Wu
Track: Operations, Logistics and Supply Chain Management
Paper Type: Full Papers
Keywords: vehicle scheduling, container storage, container terminal operations, genetic algorithm.
Abstract: The efficiency of transporting and storing a large number of containers to and from the quayside is critical to any container terminal. We investigated the integration of straddle carrier scheduling and container storage problems in the dual cycle operations. We formulated this integrated problem into a mixed integer programming model and the objective is to minimise the ships berth time. Optimal solutions can be obtained for small sized problems. However, due to computational difficulty, a genetic algorithm GA is developed to provide approximately optimal solutions for large sized problems. The experimental results show the effectiveness of the proposed modelling approach and GA.
Back To The Future: Who Drives The DeLorean In Your Supply Chain? (537)
Author/s: Kumaraguru Mahadevan
Track: Operations, Logistics and Supply Chain Management
Paper Type: Full Papers
Keywords: Supply Chain Management, Leadership, Financial Crisis, Technology, Globalisation
Abstract: Supply chain management has been and will continue to be an evolving topic. This paper will provide the reader a view of operations management or supply chain leadership from the 1920s to the present era based on definitions of supply chain management leadership approaches such as the scientific management, technology deployed, and the key world events. The author reviews the work of previous researchers both qualitative and quantitative and draws conclusions from the past and delves into the future. The research confirms that supply chain management is yet to become a discipline, and needs more than one management theory to explain the concept. The definitions of supply chain management are constantly evolving over time and managers with different mindsets have been sitting in the drivers seat of the supply chain. They include engineers, accountants, marketeers, and information technology specialists. However, the future of supply chain leadership is in the hands of the new breed Chief supply Chain Officer who will be very much driven by technology, globalisation, finance and sustainability.
Towards a 5C Theory of Communication for Scrum-Based Distributed Projects (546)
Author/s: Hassan Amar Piyya Muhammad Rafi-ul-shan Abiodun Adegbile
Track: Operations, Logistics and Supply Chain Management
Paper Type: Full Papers
Keywords: Scrum, Distributed projects, Communication, Qualitative, Theory
Abstract: Scrum-based distributed projects face numerous challenges and failures due geographical, dispersed, times and cultural differences. To improve the success of such software development projects, there is a need to identify factors crucial to achieving the required level of communication between the distributed stakeholders. In this paper, we reviewed the issues and challenges associated with communication in scrum-based distributed projects and explored factors that could improve communication for scrum-based distributed projects. A total number of 25 interviews were conducted in various geographical regions which helped to identify five major factors, i.e. competency, correlation, comprehension, contentment and commitment, crucial to the success of scrum-based distributed projects. Our identification of these factors presents a research and practice approach to developing a theory of communication that would help project managers, scrum masters and practitioners to improve practices while undertaking scrum-based distributed projects.
Gamification as Complementary Capabilities - A Qualitative Study (822)
Author/s: Omar Khaled Shokry Mohamed Elsayed Hossein Sharifi Ronald Dyer
Track: Operations, Logistics and Supply Chain Management
Paper Type: Full Papers
Keywords: Gamification, Organisational Capabilities, Complementary Assets, Qualitative Study
Abstract: Lately, gamification has been vastly implemented across different industries. The term has attracted many practitioners and researcher due to the wide variety of applications in health, education, employee engagement and customer engagement areas. Within organizational context, gamification has witnessed several implementations to increase employee satisfaction, stimulate innovation and even facilitate collaboration. However, the focus of these applications was merely to implement a gamified platform that acts as a short-term solution for immerging issues. Hence, from a theoretical perspective, these gamified solutions were mainly studied from an individual, short-term system interactions point of view, lacking an in-depth examination of long-term, strategic organisational impacts such as building capabilities. This paper studies gamification from a novel point of view as a strategic complementarity within organizations that can potentially help in building capabilities (e.g. learning, technology adoption, talent management and even dynamic capabilities). A preliminary qualitative study is conducted to explore how to utilise gamification as a strategic complementarity from a designer (gamification service-provider) point of view that can potentially affect the way practitioners and academics utilize gamification.
Challenges and Opportunities of Interoperable and Future Oriented Technologies for Production Logistics and Supply Chain Management (1045)
Author/s: Eric Forkel Anna Maria Clauss Christian Andreas Schumann
Track: Operations, Logistics and Supply Chain Management
Paper Type: Full Papers
Keywords: Logistics, Supply Chain Management, Artificial Intelligence, Interoperability
Abstract: The increasing use of future-relevant technologies and also the applications of artificial intelligence are increasing both in production logistics and supply chain management. Only through the use of future-oriented technologies companies can respond to the new challenges of adaptability, scalability and individualization of customer needs.
This article describes the current state of technological developments in production logistics and supply chain management. Following the introduction to current trends, the current state of the art and selected action research approches will be presented. In the area of production logistics, the topic of interoperability is a key factor. New networking approaches of autonomous systems in the internal environment will be discussed. The second approach, Supply Chain Management, deals with the use of new technologies, in particular artificial intelligence on processes in the external context. Finally, a digitalization in production logistics and supply chain management takes will be mentioned.