Developmental papers
Developmental Papers
The Dynamics of Safety Risk Perception in High Reliability Organizations (364)
Author/s: Natalia Jubault Krasnopevtseva Catherine Thomas Renata Kaminska
Track: Risk and Crisis Management
Paper Type: Developmental Papers
Keywords: risk perception, high reliability organization, safety
Abstract: Risk is inherent in daily practices of the so called high risk organizations HROs. Research on risk perception has largely emphasized the process of its social construction, neglecting the interaction between risk perception and the way risk is actually managed. We attempt to address this gap by using the distinction between regulated and managed safety to explore the dynamics of actors safety risk perception across the different temporalities. We conducted a qualitative case study at a major European nuclear power plant. Preliminary results follow three main temporalities of risk perception across the different sources of reliability and safety risk discourse international organizations, management and field operators each reflecting a different perception of risk. We also show how risk perception evolves through a constant confrontation between the discourse about managing risk and the implementation of day to day reliability seeking practices. We show how reliability seeking practices that aim to minimize human related sources of risk end up reinforcing regulated safety at the expense of managed safety. Consequently, instead of preparing actors to face complexity and learn to deal with unexpected events, these reliability seeking practices reinforce mechanistic behavior.
An Analysis of the Relationship between Operational Risk Management and Knowledge Management in improving Small and Medium Enterprises (SMEs) Performance in Nigeria. (450)
Author/s: Linus Uche Emeanulu Christian Harrison Mary Fletcher
Track: Risk and Crisis Management
Paper Type: Developmental Papers
Keywords: Small and Medium Enterprises, Operational risk, Knowledge management and Risk management
Abstract: Abstract
This study examines operational risk management (ORM) and knowledge management (KM) in developing Nigerian SMEs. Risk management has been identified as one of the main tools that can be used to attain the basic needs of an enterprise. However, risk management is difficult to implement in the SME sector. Lack of managerial, leadership skills, infrastructure, technical expertise and financial ability are factors affecting its implementation (Jayathilake, 2012). In addition, poor access to finance, high interest rate, and inability to identify business opportunities are also confirmed as factors affecting SME performance. It is argued that appropriately used knowledge management capabilities can mitigate the operational risk of SMEs. This research therefore investigates the knowledge management and operational risk management of Nigerian SMEs using semi-structured interviews. This will identify approaches and ways in which Nigerian SMEs can improve and contribute to the economic growth of the country.
The Role Of Cultural Differences In The Acceptance Of Apologies By Companies During Global Crisis; One Size Does Not Fit All - Proposing Cross Culture Study (906)
Author/s: Yasmine Afifi Hassan Mohamed Hussein Mohamed
Track: Risk and Crisis Management
Paper Type: Developmental Papers
Keywords: Communicating Corporate Social Responsibility, Risk and Crisis, Corporate Apology, and Culture Difference.
Abstract: The body of research that deals with communicating corporate social responsibility CSR activities is rich. However, to date, few researches have shed light on the corporate apologies and the role of culture difference during a global crisis. Therefore, this research is set out to investigate the role the cultural differences play in the companies acceptance of apologies during a global crisis. As a problem oriented research, researchers propose a case study methodology to be adopted in the later phases of this research.